Privacy Policy

Introduction

Gems in the Country Crystals (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our website gemsinthecountrycrystals.co.uk.

Who We Are

We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

• Business name: Gems in the Country Crystals
• Email: [email protected]

Information We Collect

We may collect the following categories of personal data:

• Identity data (name, title, date of birth)
• Contact data (email, postal address, phone number)
• Transaction data (orders, payments, history)
• Technical data (IP address, browser, device type)
• Marketing preferences and communication choices

How We Use Personal Data

We use your personal data for purposes including:

• Processing and fulfilling orders
• Communicating about purchases and inquiries
• Providing account access and management
• Sending marketing communications (with your consent)
• Improving website performance and services
• Preventing fraud and ensuring security

Cookies

We use cookies and similar technologies to improve site functionality, provide features, and analyse website traffic. You can manage cookies via your browser settings or consent options provided on our website.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data in certain circumstances
• Restrict or object to certain data processing
• Withdraw consent at any time (for consent-based processing)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Retention

We will retain your data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example, transaction data may be kept for 6 years to comply with tax laws.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].